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RETURNS & REFUNDS

  • We accept returns of unused products in their original packaging and condition, within 30 days of purchase, and with receipt.
  • Customer is responsible for arranging shipping and covering related shipping cost of item(s) back to our warehouse. Original shipping costs will be excluded from the refund.
  • Refunds can take 3-5 business days after receipt of product and is based on the condition of the product after full inspection. 
  • RMA number must be included on box in order for refund to be issued. 
  • Please contact us for RMA number, more details and to initiate the return process.  

SHIPPING

  • We ship via FedEx or UPS Ground from Santa Cruz, CA.
  • Orders ship Monday through Friday, excluding holidays. You will receive a shipping confirmation email with tracking details once order has shipped.
  • No weekend delivery. No shipping to PO Boxes. 
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